Is it safe to swallow or ingest your essential oils?
Our essential oils are not food grade oils and are for external use only.
Are your essential oils safe to apply to your skin (topically)?
Only the Lavender Essential Oil is safe to apply directly to your skin without diluting it. Our Lemongrass Essential Oil and Eucalyptus Essential Oil must be diluted with a carrier oil. These 2 oils should be diluted at a 5% ratio for safe application to skin. Examples of a carrier oil are Coconut Oil, Grapeseed Oil and Almond Oil.
Do you ship to Canada?
No, but you can find our products at Canadian Tire, Lowes, Sears or Amazon.com
What is the difference between a A35 and a A35W?
The A35 is a metal pad that is dipped in clay and can last up to a year and the A35W is a paper pad with aluminum to help hold its shape and lasts up to 90 days. The paper pad puts more moisture into the air and helps more with allergies.
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Is it safe to swallow or ingest your essential oils?
Our essential oils are not food grade oils and are for external use only.
Are your essential oils safe to apply to your skin (topically)?
Only the Lavender Essential Oil is safe to apply directly to your skin without diluting it. Our Lemongrass Essential Oil and Eucalyptus Essential Oil must be diluted with a carrier oil. These 2 oils should be diluted at a 5% ratio for safe application to skin. Examples of a carrier oil are Coconut Oil, Grapeseed Oil and Almond Oil.
Do you ship to Canada?
No, but you can find our products at Canadian Tire, Lowes, Sears or Amazon.com
What is the difference between a A35 and a A35W?
The A35 is a metal pad that is dipped in clay and can last up to a year and the A35W is a paper pad with aluminum to help hold its shape and lasts up to 90 days. The paper pad puts more moisture into the air and helps more with allergies.
What direction does the arrow point on my furnace filter when installing?
The arrow should point towards the furnace, not away.
I bought an SGM and I’m short (QTY) Pleats…..?
We will send you out a new one. The pleats are counted by hand and sometimes by human error get counted wrong.
Do you carry the black pleat spacers for my Aprilaire Unit?
No, you will have to call Aprilaire directly at 800-334-6011.
How do I calibrate my hygrometer?
DOWNLOAD: Hygrometer Calibration Instructions PDF
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Can I re-use a wick filter?
No, you cannot reuse your wick filters; they are used to trap impurities in the water and therefore, the wick filters should be discarded - typically every 2-4 months.Can the quality of my water affect the life of my filter?
- Absolutely, the harder your water is, the shorter the life of the filter. If you have very hard water, your filters will probably need to be changed more frequently.
- Hard water may turn your filter brown.
What is that film in the tank of my humidifier?
More than likely, mineral deposits are collecting on the tank. Clean the humidifier tank with a cleaner/descaler. We highly recommend the BestAir Humidi-Clean for cleaning of the tank.Show Archive Link
Is it safe to swallow or ingest your essential oils?
Our essential oils are not food grade oils and are for external use only.
Are your essential oils safe to apply to your skin (topically)?
Only the Lavender Essential Oil is safe to apply directly to your skin without diluting it. Our Lemongrass Essential Oil and Eucalyptus Essential Oil must be diluted with a carrier oil. These 2 oils should be diluted at a 5% ratio for safe application to skin. Examples of a carrier oil are Coconut Oil, Grapeseed Oil and Almond Oil.
Do you ship to Canada?
No, but you can find our products at Canadian Tire, Lowes, Sears or Amazon.com
What is the difference between a A35 and a A35W?
The A35 is a metal pad that is dipped in clay and can last up to a year and the A35W is a paper pad with aluminum to help hold its shape and lasts up to 90 days. The paper pad puts more moisture into the air and helps more with allergies.